Shipping Policy

Last updated: April 21, 2025

This Shipping Policy outlines the shipping practices and procedures for purchases made via the Toyzinn website. By placing an order with Toyzinn, you agree to the terms outlined below.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

Definitions

  • You means the individual using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to SKY BRIGHT LLC, Apricot Towers, Silicon Oasis, Office #501-3, 5th Floor, Dubai, United Arab Emirates.
  • Website refers to Toyzinn, accessible from https://www.toyzinn.com/
  • Service refers to the Website and associated offerings.
  • Country refers to United Arab Emirates.

Shipping Within United Arab Emirates

  • Free Shipping: Orders above AED 150 are eligible for free delivery across the UAE.
  • Standard Shipping Fee: Orders below AED 150 will incur a flat shipping charge of AED 50.
  • Orders are generally processed and dispatched within 1–2 business days.
  • Estimated delivery time within the UAE is 2–4 business days after dispatch.

International & GCC Shipping

For international shipping and deliveries to GCC countries, the shipping cost is based on the weight and size of the items ordered.

  • Shipping charges will be calculated and displayed at checkout.
  • Alternatively, you may contact our sales team at +971-50-9377137 to get detailed shipping rates before placing your order.
  • We strive to process and dispatch international orders within 2–3 business days.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the status of your shipment.

Delays or Issues

While we strive to deliver within the estimated timelines, unforeseen delays due to customs, weather, or courier issues may occur. In such cases, Toyzinn is not liable for the delay but will assist in resolving the issue promptly.

Contact Us

If you have any questions regarding your shipment or shipping policy, please contact us: